Our Story | Shana Foods Canada

Shana started out in 1996 and since then has come a long way, distributing in Canada. We are the pioneers and market leaders of frozen exotic vegetables, authentic snacks and traditional South Asian flatbreads. Our innovation, authenticity and high quality is something that we pride ourselves on. Today Shana is recognised as a leader in the frozen industry and is the preferred brand among Ethnic independent retailers and supermarket chains.

We know that cooking traditional flavoursome Indian food from scratch can be an exhausting and daunting ordeal, not forgetting hugely time consuming! That's why Shana brings you an authentic taste without all the hassle to make your life easier. To show you just how much we believe in and are committed to our products, we have a quality policy which guarantees that if you are not completely satisfied a refund will be made. Just return the packaging to our customer service team stating the nature of your complaint as well as when and where the product was purchased. Your statutory rights are not affected.

Our Mission

To enrich lives with the discovery of the true taste of exotic cultures by delivering simple, authentic and delicious tasting food.

Our Promise

At Shana, we only use the finest ingredients. We do not compromise on taste and place the highest priority on quality and convenience. To ensure that everyone can enjoy Shana products, they are available within the frozen section of supermarkets and independent stores.

Our Guarantee

To show you just how much we believe and are committed to our products, we have a quality policy which guarantees that, if you are not satisfied with our product, a refund will be made. Please return the packaging to our customer service stating the nature of your complaint, as well as when, where and when it was purchased. Your statutory rights are not affected.

Product Quality

At Shana Foods we believe in quality and are passionate about it. Only the finest ingredients go into the making of any Shana products.

FAQ's

A few of our products do contain dairy and some of our products MAY contain milk, please check individual products for more information.

All of our breads contain gluten as well as our snack and gourmet meat range. However, none of our vegetables contain gluten. Please note that although our range of frozen exotic vegetables don’t contain gluten, they may be cut, washed and frozen in a factory that does produce other gluten products.

Shana's Lacha paratha is folded slightly differently to Shana's original paratha in the manufacturing process. Shana original paratha is folded 24 times which gives it the flakiness and causes it to puff up in the cooking process. Shana Lacha paratha is made with similar ingredients, but by a very different process. The dough is stretched into a long rope and then coiled so that it looks like a spiral. This is then flattened to give it its ‘swirl’ appearance of layers, which only adds to its irresistible taste.

No. No GM crops are used in the makings of any of Shana's products.

All of the nutritional information of Shana's products are available to see on the back of their packaging. Alternatively, if you go to the products page where you will be able to select each product individually to view their nutrition content.

No. None of Shana's products contain nuts, however we cannot guarantee that traces of nuts will not be present. Please note that the factory used to produce Shana's products may use nuts in other products. Please check the back of each packet for further details.

All of our products with the ‘V’ symbol do not contain any meat or animal fat. You can find more information about this on our products page.

A paratha is an Indian flatbread that originates in the northern part of the Indian sub-continent. It is popular because of its crispy, soft texture and light savoury taste.

No. Nothing from our frozen range needs to be defrosted before cooking, which saves more time for eating!

Shana's products are extremely fast and easy to cook, as there is no need to defrost any of our products. For example, our South Asian breads can go straight into a pan without any butter or oil. Turn them occasionally and within 3 minutes you're good to go! All instructions are available on our products page. Alternatively, all instructions are clearly written on the back of packets/boxes.

All Shana products should be kept in your freezer at a temperature of -18°C. Appliances may vary, please refer to you manufactures guidelines for further information.

Shana products will stay fresh in your freezer for around 18 months. Please see the individual best before dates on the back of each products packaging.

Shana’s products are available to purchase in several stores like Loblaws, No Frills etc as well as all good ethnic independent stores. Just be sure to check in the frozen section! Check our store locator to see where you nearest store is. If you struggle to find any of our products, please contact the office where we will be more than happy to locate your nearest store.

Please contact the Shana office on Tel: +1(905) 883 1112 and ask to speak to a member of the sales team.

IQF stands for Individual Quick Freezing. It is a type of freezing process that we use for our frozen exotic vegetable range. Shana's vegetables are carefully hand-selected close to the time of harvest from farms that maintain the highest quality and freshness. They are then washed, cut/peeled and quickly individually frozen to ensure that the tenderness, taste and all nutritional goodness is retained. We don’t add any water during the IQF process, providing you with nature’s best.

Shana's frozen exotic vegetables are frozen using the IQF process. We freeze our vegetables within 1-2 hours of harvest; this ensures that our vegetables retain all their nutritional goodness, providing you with natures best. The vegetables that you would buy at markets often take 9-14 days to reach your kitchen, resulting in nutrient loss.

We do not currently have any vacancies, but if you wish to send us your CV please use the following email address: [email protected]

Just email us at [email protected] where the Shana team will happily be in touch as soon as possible.

If your question doesn’t appear above, just give us a shout and we’ll be more than happy to find the answer. Reach us by email any time! We'll do our best to respond as quickly as possible.

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